technical support

Understand the service and maintenance policies of Snway

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Maintenance policy:
18 months warranty;Snway maintenance is required for the use of company products such as other brand products, which will be charged separately.

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Learn more about your Snway Limited Warranty or pneumatic product warranty status.

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Warranty status:

Service status:

Product Assurance:

Ensure the safety of Snway products

Learn some simple protection skills to ensure that your Snway product safety and logistics information is accurate.

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1. User Requirements

Work according to the purchase list or drawings provided by the user

2. Product customization

Engineers design products according to different user scenarios

3. Raw material procurement

The production department purchases raw materials according to the list of materials

4. Order processing

Integrate the orders of different customers for orderly production Integrate the orders of different customers for orderly production

8. Connection terminal

After the product is confirmed to be correct, it shall be installed to the automation equipment and production line for normal operation

7. Arrival

The user receives the call from the dispatcher and confirms the list when the call is delivered. The user receives the call from the dispatcher and confirms the list when the call is delivered

6. Storage and transportation

Select reliable Shunfeng Freight and Deppon Logistics to provide high-quality distribution services

5. Manufacturing

Each part produced must undergo rigorous sealing test and stress test

Identify the Snway brand and guard against counterfeiting.

Some counterfeit and third-party pneumatic products or accessories may be designed unreasonably, which may lead to problems in safe use.In order to ensure the normal use of your products, we suggest you go to Snway authorized stores to purchase. If you need to replace a new part, we suggest you choose the system service provided by the Snway brand.

In addition, non genuine automatic replacement parts may damage pneumatic products and may not work properly. Pneumatics products certified by Snway are finished products with authentic parts by reliable experts.

Snway Service Plan

Standard cylinder service plan
Solenoid valve service plan
is applicable to the replacement plan of air supply module and the recall plan of unsuitable supporting products

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Snway Service Plan

1. Product after-sales application
2. Product replacement application
3. Product repair application
4. Product replacement application
5. Personalized customization demand application

Update to Product Center

Understand the service and maintenance policies of Snway

Check your coverage and support period

Ensure the safety of Snway products

1. User Requirements

2. Product customization

3. Raw material procurement

4. Order processing

8. Connection terminal

7. Arrival

6. Storage and transportation

5. Manufacturing

Identify the Snway brand and guard against counterfeiting.

Snway Service Plan

Snway Service Plan